E-commerce
Confirm COD orders before they ship.
Confirm cash-on-delivery orders, recover abandoned carts and answer where-is-my-order calls with your AI agent, even on your biggest sale days.
Order released to ship.
The challenge
Unconfirmed COD orders come back as RTO.
What changes when every call runs on TryVox. Keep scrolling.
Call every cash-on-delivery order and confirm with a keypress before it leaves the warehouse.
Call shoppers who left items behind, answer their questions and send a checkout link.
Let your agent answer order status calls on a toll-free line, so your team handles the exceptions.
Every call logged with events, records and optional recordings
Compliance built in: business KYC, consent records and DLT-ready SMS
Call flow
From first call to full scale.
Scroll through one call, from the trigger to the follow-up.
COD order placed. Placed the call in bulk via the Voice API
Agent confirms the order. Collected the keypress with VoxML Gather
Customer presses 1. Posted confirmed to your order system
Order released to ship. Sent a WhatsApp order summary
Integrations
Connect with everything you already run.
Your agent platform, your voice stack and your channels, on one phone layer.
FAQ
Questions teams ask first.
Can customers confirm an order with a keypress?+
Yes. Collect input with VoxML Gather.
Can I place confirmation calls in bulk?+
Yes. The calls endpoint accepts a list of calls.
Can I follow up on WhatsApp?+
Yes, from the same account.
Will it scale on sale days?+
Calls run on TryVox infrastructure with 99.9% platform uptime. Talk to us before big events so we can plan capacity with you.