Travel & hospitality

Guest calls answered around the clock.

Handle booking changes, check-in questions and confirmations at any hour on local or toll-free lines, with SMS and WhatsApp confirmations from the same account.

The challenge

Guests call at every hour. Your desk can't.

What changes when every call runs on TryVox. Keep scrolling.

01

Your agent picks up at 2 AM the same way it does at noon.

02

Give guests a toll-free line for bookings, changes and questions.

03

Send SMS or WhatsApp confirmations the moment a booking changes.

04

Every call logged with events, records and optional recordings

05

Compliance built in: business KYC, consent records and DLT-ready SMS

Call flow

From first call to full scale.

Scroll through one call, from the trigger to the follow-up.

01
Inbound

Guest calls the hotel. Answered on your toll-free line

02
Agent

Finds the booking. Routed to your ElevenLabs agent

03
Change

Late check-out added. Updated the booking through your webhook

04
Confirm

SMS sent to guest. Sent a WhatsApp booking_confirm

Integrations

Connect with everything you already run.

Your agent platform, your voice stack and your channels, on one phone layer.

Vapi
Retell AI
LiveKit
Bolna
ElevenLabs
Deepgram
Amazon Polly
Asterisk
FreeSWITCH
Any SIP PBX
WhatsApp
DLT SMS
Toll-free
Local numbers
SIP trunks
Webhooks
VoxML
REST API
Recordings
Signed callbacks

FAQ

Questions teams ask first.

Can I offer guests a toll-free number?

Yes. Buy toll-free numbers for inbound lines.

Can staff take over a call?

Yes. Transfer to a person when needed.

Can I confirm bookings by message?

Yes, by SMS or WhatsApp from the same account.

Does the agent work at night?

Yes. Calls to a bound number reach your agent 24/7.